Medical Assistant (Travel)

Arrowhead Orthopaedics•Redlands, CA

6d•Onsite

About The Position

The Medical Assistant assists an assigned provider in clinic with all aspects of patients’ visits under the supervision of the Clinical Manager. The role primarily takes place in the clinical office and involves a high volume of duties that must be performed accurately and to a high standard. The Medical Assistant handles confidential patient information with privacy, discretion, and professionalism and remains available to the physician and patients during clinic, leaving only with the Clinical Manager’s direct permission. This hourly position typically follows a five-day workweek, though hours and days may vary with operational needs. Regular travel is required between the Redlands, Rancho Cucamonga, and Chino Hills locations. Workdays and scheduling comply with applicable California wage-and-hour laws.

Requirements

High school diploma or equivalent.
CPR certification required.
Ability to type 40 words per minute.
Ability to operate a computer and scanner and use software including Microsoft Outlook.
Telephone etiquette, superior customer service, and professional communication skills.
Flexibility and ability to multitask in a stressful setting.
Must submit to and obtain a negative result on a pre-employment drug screening.
Must pass a background check.
Must be legally authorized to work in the United States; employment eligibility will be verified under applicable federal requirements.
Must travel regularly between the Redlands, Rancho Cucamonga, and Chino Hills locations.

Nice To Haves

Medical Assistant certificate preferred; also described as a plus.
1–3 years of experience as a Back Office Medical Assistant in an orthopaedic medical office preferred.

Responsibilities

Ensure authorization is complete for patient visits and that diagnostic studies and reports are available for provider review.
Document patient visits in the EMR using appropriate templates, including histories, medications, past medical and surgical history, weights for new and preoperative patients, and vital signs.
Record changes in patients’ conditions since their previous visits.
Mark charges for services rendered as directed by the physician and ensure EMR documentation supports the charges.
Ensure documentation supports diagnostic testing, therapy, or surgical procedures ordered by the provider, and forward appropriate authorization.
Complete and submit orders as directed, follow up on their completion, and report denied or incomplete orders to the provider.
Perform clinical procedures within certification and training scope under the direction and supervision of a licensed provider, including preparing medications and injections, assisting with and performing EKGs, suture removal, and basic wound care.
Monitor patients during and after injections and promptly report adverse reactions or concerns to the provider.
Document all treatments in the EMR and complete charting within 24 hours of the date of service.
Act as liaison between patients and the provider; return patient calls and portal messages the same day, document communications, relay provider instructions and administrative information, and route clinical questions to the provider.
Coordinate with the Office Manager and designees to ensure appropriate provider scheduling and notify front desk staff of schedule delays.
Stock exam rooms with medical supplies and linen; clean rooms and remove dirty linen and red-bag waste daily.
Clean dirty instruments and prepare them for sterilization on the assigned weekly day.
Carry out other responsibilities assigned by the Clinical Manager or designees.
Follow workplace safety program requirements, including policies, safe work practices, training, protective equipment use, and reporting safety concerns or hazards.
Maintain professional conduct, organization, productivity, reliability, teamwork, and appropriate communication with patients and coworkers.