Medical Assistant (Travel)

Arrowhead Orthopaedics•Redlands, CA

6d•Onsite

About The Position

The Medical Assistant assists an assigned provider in clinic with all aspects of patient visits, under the supervision of the Clinical Manager. The role primarily takes place in the clinical office and involves high-volume work requiring accuracy, professionalism, and discretion when handling confidential patient information. The Medical Assistant must remain available to the physician and patients during clinic and may leave an ongoing clinic only with the Clinical Manager’s direct permission. This hourly position typically works on a schedule within a five-day workweek; hours and days may vary with operational needs and comply with applicable California wage-and-hour laws. Regular travel is required between the Redlands, Rancho Cucamonga, and Chino Hills locations.

Requirements

High school diploma or equivalent.
CPR certification required.
Ability to type 40 words per minute.
Ability to operate a computer and scanner and use software programs including Microsoft Outlook.
Telephone etiquette, superior customer service, and professional communication skills.
Flexibility and ability to multitask in a stressful setting.
Ability to meet job duties satisfactorily, demonstrate excellent work habits, provide superior service, and maintain professionalism.
Positive communication and professional interpersonal skills, including tact, diplomacy, and respect toward patients and coworkers.
Professional workplace conduct, including appropriate appearance, communication, attendance, reliability, and teamwork.
Strong organization, time management, and productivity, with an orderly and neat work area.
Support and comply with safety program requirements, including safe work practices, training, protective equipment use, and reporting safety concerns and hazards.
Follow the employer’s code of conduct and demonstrate ethics and integrity.
Submit to and obtain a negative result on the pre-employment drug screening.
Pass a background check.
Be legally authorized to work in the United States; employment eligibility will be verified.
Regular travel between the Redlands, Rancho Cucamonga, and Chino Hills locations.

Nice To Haves

Medical Assistant certificate.
1–3 years of experience as a Back Office Medical Assistant in an orthopaedic medical office.

Responsibilities

Ensure authorization is complete for each patient visit and that diagnostic studies and reports are available for the provider.
Document patient visits in the EMR using appropriate templates, including histories, medications, vital signs, weights for new and preoperative patients, and changes in patient condition.
Mark charges for services rendered as directed by the physician and ensure the EMR documentation supports those charges.
Ensure documentation and authorizations are complete for diagnostic testing, therapy, and surgical procedures ordered by the provider.
Complete and submit orders as directed, follow up on their completion, and report denied or incomplete orders to the provider.
Perform clinical procedures within the scope of certification and training, under the direction and supervision of a licensed provider. This includes drawing up ordered medications and injections and verifying medication, dosage, expiration date, and lot number; assisting with and performing EKGs; removing sutures and providing basic wound care; monitoring patients during and after injections; and documenting treatment in the EMR.
Complete charting within 24 hours of the date of service.
Act as a liaison between patients and the provider; return patient calls and portal messages the same day, document instructions and concerns, relay provider instructions and administrative information, and route clinical questions to the provider.
Coordinate with the Office Manager and designees to ensure appropriate provider scheduling and notify front desk staff of schedule delays.
Keep exam rooms stocked with medical supplies and linen; clean rooms and remove dirty linen and red bag waste daily.
Clean dirty instruments and prepare them for sterilization on the assigned day each week.
Perform other responsibilities as assigned by the Clinical Manager or designees.