Medical Assistant - North Peoria Community Access

Saint Francis Health System•Tulsa, OK

About The Position

The Medical Assistant assists providers with patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and patient satisfaction. The role also provides ancillary services and applies specialized knowledge or experience integral to the position. This is a full-time, day-shift position at the North Peoria Clinic Community Access Clinic in Tulsa, Oklahoma. The position involves direct interaction with patients and coordination with healthcare professionals and other internal and external customers. The Medical Assistant uses established protocols, the electronic medical record, and other computer applications to support clinical care and clinic operations. This is designated as a safety-sensitive position under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or, in lieu of the program, one year of related clinical patient care experience within the last five years is preferred.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multi-task role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses accurately on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services independently, including venipuncture and X-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by handling patient telephone messages, scheduling appointments, and communicating prescription refill requests according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer oral medication and intramuscular injections as directed by physician order.
Determine service eligibility and obtain authorizations.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Apply advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with current Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support exemplary patient satisfaction and participate as an engaged team member.