Medical Assistant - Stratham Family Practice - 32hrs

Beth Israel Lahey Health•Stratham, NH

27d•$20 - $29•Onsite

About The Position

The Medical Assistant supports the practice’s clerical, clinical, and business functions under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant, or Physician. The role is based at 118 Portsmouth Ave., Suite B102, and has a varied Monday–Friday schedule totaling 32 hours per week. The Medical Assistant performs clinical and administrative duties, supports patient care and provider workflows, helps maintain care quality and safety standards, and works as part of the care team. The role may also include scribing and providing coverage at other Core Physicians offices as needed.

Requirements

High school diploma or GED.
For hires after November 28, 2011, CMA, RMA, or CCMA certification/registration is required within six months of hire, or the employee must be credentialed through a formal training program that includes testing of knowledge.
BLS certification within six months of hire.
Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

Perform pre-visit work, obtain vital signs, reconcile medications, and assist providers with examinations and procedures.
Clean and prepare instruments for sterilization and ensure examination rooms are cleaned and stocked.
Respond to patient phone portal messages on the same day, following standard work procedures and messaging policy.
Use standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and complete prescription refills.
May schedule pre-admission and diagnostic testing and make follow-up calls to patients after surgery.
Perform daily administrative duties as needed, including greeting patients, check-in and check-out, scheduling, answering phones, taking messages, organizing and filing charts, retrieving and copying records, collecting co-pays and patient balances, processing payments and adjustments, and balancing the daily journal.
Follow Core Physicians policies and procedures and federal regulations, including requirements for confidentiality, quality assurance, safety, environmental practices, and infection control.
Participate in the daily huddle, complete required follow-up actions, and communicate effectively as a member of the care team.
In some practices, accompany providers into examination rooms and accurately document encounters; order labs, referrals, and prescriptions recommended by the provider.
Monitor care team metrics to evaluate improvement measures and outcomes.
Provide coverage for other Core Physicians offices as needed and perform other duties as assigned.