About The Position

Sun River Health is seeking a full-time Medical Assistant to support its Brentwood, New York location. The Medical Assistant supports high-quality, patient-centered care by assisting providers and the clinical team with clinical and administrative responsibilities, helping ensure an efficient patient experience and a welcoming, professional, organized clinical environment. The role includes preparing patients for examinations and procedures, assisting during visits and procedures, supporting patient flow, documenting patient information in the electronic health record, and helping with scheduling, referrals, follow-up, and care coordination. The Medical Assistant also supports reception and patient services, verifies insurance and applies sliding-scale fees, connects patients with services and ancillary assistance, and communicates with patients by telephone and mail. Sun River Health is a nonprofit Federally Qualified Health Center serving communities across several New York counties. Its mission is to provide comprehensive primary, preventive, and behavioral health services regardless of insurance status or ability to pay. The organization describes its culture as wellness-focused, inclusive, supportive, and collaborative, with opportunities for professional development and career advancement.

Requirements

  • High school diploma or equivalent.
  • Strong communication, customer service, and organizational skills.
  • Ability to work effectively within a multidisciplinary healthcare team.
  • Ability to maintain confidentiality and demonstrate professionalism when interacting with patients, colleagues, and providers.

Nice To Haves

  • Completion of a Medical Assistant training program.
  • Previous Medical Assistant or related clinical experience.
  • Current, recognized national Medical Assistant certification; preferred but not required unless otherwise specified for the position.

Responsibilities

  • Prepare patients for examinations and procedures, including obtaining and documenting vital signs and relevant patient information.
  • Assist providers and other clinical staff during patient visits, examinations, and procedures as appropriate.
  • Prepare examination rooms and ensure they are stocked and ready for use.
  • Document patient information accurately in the electronic health record according to established procedures.
  • Assist with scheduling, referrals, follow-up activities, and other patient care coordination needs.
  • Provide patients with instructions and information consistent with direction from the clinical team.
  • Maintain infection prevention, safety, and confidentiality standards.
  • Maintain and organize medical supplies and clinical areas.
  • Collaborate with providers, nurses, and other care team members to support an efficient and positive patient experience.
  • Facilitate patient care across Sun River Health departments and with outside agencies.
  • Verify insurance and set fees based on the sliding-scale fee.
  • Consult with medical staff to connect patients to services, including translation, transportation assistance, and application assistance.
  • Contact patients by telephone and mail.
  • Assist with daily reception activities and initiate processes needed for patient services.
  • Provide basic instruction and health education to clarify provider instructions, procedures, and referral needs.
  • Perform other duties within the scope of the Medical Assistant/Patient Representative role as assigned.

Benefits

  • Opportunities for career advancement and professional development.
  • Workforce Wellness Program with ongoing challenges and activities that encourage participation and reward engagement.
  • Planetree Recognition Awards recognizing innovation, leadership, and community spirit.
  • Supportive and collaborative work environment.
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