Medical Assistant - St. Luke's Physician Group

St. Luke's University Health Network•Bath, PA

9d•Onsite

About The Position

St. Luke's is seeking a dedicated Medical Assistant to join their Physician Group. This role is crucial in delivering health care management for outpatient needs, actively participating and supporting primary clinical teams. The Medical Assistant is a professional member of the interdisciplinary team, consistently demonstrating and promoting the organization's values of Pride, Caring, Respect, Accountability, Flexibility, and Teamwork (PCRAFT). The position involves working within a multidisciplinary team approach across 350 outpatient facilities to assist patients in understanding healthcare issues and their journey to health. The Medical Assistant will work with and receive supervision from the practice manager, physicians, nurse practitioners, and physician assistants.

Requirements

HS diploma required.
BLS/CPR: Current or within 60 days of hire; through the American Red Cross or American Heart Association

Nice To Haves

Graduate of accredited Medical Assistant program is strongly preferred.
Two years’ experience in a similar healthcare setting is preferred.
Customer Service experience is strongly preferred.

Responsibilities

Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
Responsible for preparing patients for examination and escorting them into the exam room. Preparation includes: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit. Assists in capturing demographic information.
Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
Actively participates in department activities: attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.
Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.
Actively participates in maintaining and/or improving quality improvement initiatives.
Other related duties as assigned.
Assists “front staff” as needed.
Attends educational training and in services, maintains professional affiliations, and participates in other professional development activities as required.
Other related duties as assigned.
Assisting with procedures, handling changing responsibilities and priorities between back and front office.