Medical Assistant - Float (Temporary Contract)

GoHealth Urgent Care - UCSF Health•Gresham, OR

13d

About The Position

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. The role includes managing patient check-in and registration, interviewing patients, measuring vital signs, recording information in patient charts, and preparing treatment rooms. The Medical Assistant may also draw and collect blood samples and prepare specimens for laboratory analysis. This temporary contract assignment is expected to last up to three months. Continued employment beyond the contract period is not guaranteed; successful team members may be considered for future permanent full-time or part-time opportunities based on performance, business needs, and position availability.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
One of the following certifications is required or must be obtained within 15 months of hire: CCMA, CMA, RMA, NCMA, or NRCMA.
In lieu of an approved medical assistant certification, the employer accepts at the time of hire graduation from an accredited school of nursing, LPN or RN credentials, EMT certification, or CNA certification.
Basic medical assistant duties and skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Conduct preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have necessary medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check expiration dates on supplies.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Ensure the reception area is well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and equipment calibration; maintain quality assurance and quality control logs; troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.