About The Position

A ProMedica Medical Assistant is a key member of the patient-centric care delivery model in an office setting. The role communicates with patients and co-workers and collaborates with leadership to recommend changes that improve patient care. The Medical Assistant supports a safe patient experience, gathering patient data, documenting the reason for the visit, and obtaining vital signs. The role also communicates with patients, peers, and members of the health care team, answers patient phone calls, and relays messages for providers or nurses. This summary describes the general nature and level of work and is not exhaustive.

Requirements

  • High school graduate or equivalent.
  • Current BLS (CPR) course card from the American Heart Association at the time of employment, or obtain certification within 90 days of hire.

Nice To Haves

  • Previous experience in a medical office.
  • Certified or Registered Medical Assistant.

Responsibilities

  • Gather patient data.
  • Document the reasons for patient visits.
  • Obtain patient vital signs.
  • Communicate with patients, co-workers, peers, and members of the health care team.
  • Collaborate with leadership to recommend changes that improve patient care.
  • Answer patient phone calls and relay messages for providers or nurses.
  • Contribute to a safe patient experience and clinical excellence.

Benefits

  • Flexible benefits, including compensation and programs to support employees' families, finances, and personal well-being.
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