About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position may require floating or travel between physician office locations. The Medical Assistant prepares and rooms patients, collects and documents clinical information, performs approved screenings and back-office testing, assists providers with examinations and procedures, and supports patient follow-up. The role maintains exam-room supplies and equipment, cleans and sterilizes instruments, administers and documents medications, and completes clerical duties. A Medical Assistant may serve as a scribe after additional training.

Requirements

  • High school diploma/GED or completion of a Medical Assistant program.
  • Employees who graduated from a Medical Assistant program within the past five years, or who can document one year of Medical Assistant work experience within the past three years, must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted Medical Assistant certifications include NHA, AAMA, AMT, NCCT, and AMCA.
  • American Heart Association CPR.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Compliance with HIPAA, data security guidelines, the Code of Business Conduct, and applicable laws and company policies.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows.
  • Obtain and document vital signs, patient information, patient history, tobacco screening, and medication screening.
  • Assist with depression screening tools and complete annual wellness visit screenings.
  • Review and update medication lists in the electronic health record (EHR).
  • Review patients’ social histories and update their records.
  • When applicable, cue or pend orders for age-appropriate screenings, prescriptions, refills, and other orders under approved protocols.
  • Perform back-office testing according to approved protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals through their preferred communication method according to provider instructions.
  • Notify patients of test results in a timely manner under provider direction.
  • Prepare exam rooms and maintain appropriate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to approved policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications according to policy and safe practice.
  • Document accurately in the EHR according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Float or travel between physician office locations when required.
  • Comply with ethical, legal, privacy, information-security, and company conduct requirements, including HIPAA and applicable laws and policies.
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