Department Secretary (Therapy Services) Century III West Mifflin

Highmark Health • West Mifflin, PA

3d

About The Position

The Department Secretary provides daily operational and administrative support for the Therapy Services department. This is a patient-facing role that supports therapist staff beyond administrative duties and seeks candidates with a mix of administrative and clinical experience. The position performs secretarial functions, handles communications and records, and may greet visitors and help coordinate departmental meetings.

The schedule is four days per week, Monday through Friday, with a flexible day off. It consists of two 12-hour days and two 8-hour days, with a daylight start. Weekends are not required.

Employees must follow the company’s ethical and legal standards, code of business conduct, and company policies. The role may provide access to covered information, payment-card data, or confidential customer information, which must be protected. Employees must comply with HIPAA, company privacy and information-security policies, applicable laws and regulations, and required training. The company prohibits discrimination against qualified individuals based on protected veteran or disability status and against individuals based on other categories protected by applicable law.

Requirements

• High school diploma or GED; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
• One to three years of secretarial or administrative experience.

Nice To Haves

• Associate degree from a business or secretarial school or program.
• Experience with various computer software programs and medical terminology.
• Secretarial experience in a medical setting.

Responsibilities

• Operate office equipment, including voicemail messaging systems, and use word-processing, spreadsheet, or other software applications to support department operations.
• Answer telephone calls and direct them to appropriate staff; receive and route messages or documents.
• Sort and distribute incoming mail and administer outgoing mail.
• Compile, record, and maintain files, reports, and correspondence; transmit correspondence by mail, email, or fax.
• May greet visitors, determine the purpose of their visit, and direct them to appropriate staff.
• May schedule and confirm departmental meetings.
• Perform other duties as assigned or required.
• Protect confidential information and comply with HIPAA, privacy and information-security policies, the company code of business conduct, applicable laws, and training requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED