Department Secretary (Therapy Services) Century III West Mifflin

Highmark Health • West Mifflin, PA

5d • Onsite

About The Position

The Department Secretary provides daily operational and administrative support for the Therapy Services department. This is a patient-facing role that supports therapist staff beyond administrative duties and seeks candidates with a combination of administrative and clinical experience. Duties include operating office equipment and software, handling communications and mail, maintaining files and correspondence, greeting visitors, and scheduling departmental meetings as needed.

Requirements

• High school diploma or GED; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
• 1–3 years of secretarial or administrative experience.
• Comply with the company’s Code of Business Conduct, applicable laws and regulations, company policies, training requirements, HIPAA privacy requirements, and information security guidelines.

Nice To Haves

• Associate’s degree from a business or secretarial school or program.
• Experience with various computer software programs and medical terminology.
• Secretarial experience in a medical setting.

Responsibilities

• Operate office equipment and use word-processing, spreadsheet, and other software applications to support daily department operations.
• Answer telephone calls and direct them to appropriate staff; receive and route messages or documents.
• Sort and distribute incoming mail and administer outgoing mail.
• Compile, record, and maintain files, reports, and correspondence; transmit correspondence by mail, email, or fax.
• Greet visitors, determine the purpose of their visit, and direct them to appropriate staff, as needed.
• Schedule and confirm departmental meetings, as needed.
• Perform other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED