About The Position

The Medical Assistant provides patient care under the direct supervision of a Physician, Physician Assistant, or Nurse Practitioner in an office suite or exam room. The role supports KHI’s vision of being among the kindest, highest-quality health systems in the country and is responsible for following applicable KHI policies and procedures. The Medical Assistant escorts patients to exam rooms and prepares them for examinations, including obtaining vital signs, patient history, and reasons for seeking care. The role also supports appointment scheduling and confirmation, account data entry and balancing, fee and payment collection, and communication among patients, families, and clinical staff. Additional duties include reporting to Public Health as directed by a provider, maintaining exam rooms and supplies, performing CLIA-waived laboratory tests and proficiency testing, running controls for waived tests, obtaining specimens, and potentially performing venipuncture. Other duties may be assigned. The position has routine potential for exposure to blood, body fluids, or tissues, as well as possible exposure to chemical, biological, and radioactive substances and hostile individuals. The employee must be able to distinguish appropriate colors, reach and work above and below shoulder level, lift up to 50 pounds, and spend most of the day on their feet with frequent bending, squatting, kneeling, and standing. The role also involves sitting at a desk and communicating by telephone.

Requirements

  • High school diploma or equivalent; proof must be provided upon hire.
  • Must meet one of the following: graduate of a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools; hold current medical assistant certification from a nationally recognized certifying body accredited by the National Commission for Certifying Agencies or the American National Standards Institute (such as AAMA, AMT, NCCT, or NHA); or complete a medical services training program through the U.S. Armed Forces. Documentation is required where specified.
  • BLS certification through the American Heart Association or American Red Cross.
  • Ability to communicate effectively, manage multiple priorities and tasks, and maintain attention to detail.
  • Ability to recognize and appropriately respond to urgent or emergent situations according to protocol.
  • Knowledge of or ability to implement direct care for patients from newborn through geriatric ages.
  • Knowledge of or ability to use basic medical terminology.
  • Ability to distinguish appropriate colors.
  • Ability to consistently reach and work above and below shoulder level and lift up to 50 pounds.
  • Ability to walk or stand on feet for 90% of the day, with frequent bending, squatting, kneeling, and standing; able to sit at a desk for 10% of the day and communicate by telephone.

Nice To Haves

  • One to two years of experience as a medical assistant in a clinical outpatient setting.

Responsibilities

  • Provide patient care under the direct supervision of a Physician, Physician Assistant, or Nurse Practitioner.
  • Maintain applicable KHI Policies and Procedures.
  • Escort patients to exam rooms and prepare them for examinations, including obtaining vital signs, history, and reason for seeking care.
  • Cross-train in data entry, account balancing, fee charging, and collecting payments due.
  • Schedule and confirm appointments.
  • Maintain and facilitate communication between patients, families, and clinical staff.
  • Report to Public Health as directed by a provider.
  • Maintain work areas, including exam rooms, supplies, medication, and immunizations.
  • Perform CLIA-waived laboratory tests, obtain specimens, perform proficiency testing, and run controls for waived tests; may perform venipuncture.
  • Perform other duties as assigned.
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