Medical Assistant

ChenMed • Monterey, CA

3d • $17 - $24 • Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional who is cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary based on the setting, including its size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team focused on providing comprehensive primary care to a specific patient population.

The position includes recording patient vital signs, interview information, and medical histories; preparing patients for examinations; assisting physicians; collecting specimens; performing basic waived laboratory tests and other non-critical procedures; supporting medication administration and first aid under physician supervision; and maintaining supplies, equipment, and accurate documentation. It also involves patient communications, health coaching, weekly follow-up calls, and collaborating with physicians and other care team members. Local or regional travel of up to 10% may be needed to cover other centers. The role may require evening, weekend, or holiday work as needed.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited program in Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• Current BLS for Healthcare Providers certification.
• Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Ability to collaborate effectively with physicians, clinicians, and other team members.
• Problem-solving mindset focused on patient needs and team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Basic phone and computer operation skills.
• Attention to detail and ability to maintain accurate reports and data.
• Ability to maintain organized systems that support timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability and willingness to travel locally or regionally up to 10% as needed.
• Fluency in spoken and written English.
• Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

• Experience working with geriatric patients.
• Experience with an EMR system.

Responsibilities

• Measure and record patient vital signs, interview information, and medical history.
• Catalog and communicate patient needs to the PCP, clinicians, specialists, and other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the PCP, clinicians, specialists, and other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain and relay pertinent information to physicians.
• Call prescriptions in to pharmacies upon physician approval and authorization; use the ChenMed Rx system for physician medication dispensing when authorized.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Travel locally or regionally, up to 10% of the time, to assist in covering other centers as needed.
• Perform other duties as assigned and modified at the manager’s discretion.

Benefits

• The posting refers to an employee benefits page but does not specify individual benefits.
• Compensation, comprehensive benefits, career development and advancement opportunities, and work-life balance are mentioned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED