Medical Assistant PRN

Concentra•Rocklin, CA
•$23 - $26

About The Position

This PRN/per-diem, as-needed position supports patient care under the direct supervision of the treating clinician. The Medical Support Specialist performs routine medical and testing procedures and assists with registration, referral management, and other facility needs. The role delivers accurate one-on-one patient care in a fast-paced setting while helping ensure patients receive quality clinical care and a welcoming, respectful experience. The position also includes front- and back-office clerical work, patient-flow support, record keeping, equipment and supply maintenance, and compliance with HIPAA, safety rules, and applicable policies. The role requires ongoing training and certifications relevant to medical support services. Hourly base compensation is $23.00 to $26.02, depending on job-related factors permitted by law.

Requirements

  • Vocational/Technical/Business School education level.
  • Graduate of an accredited medical assistant program, with completion of an externship highly preferred; alternatively, at least one year of direct patient care experience as a medical assistant, or military medical specialist experience. Must meet credential requirements in the state of employment and applicable regulations.
  • Customarily at least six months of medical assistant experience.
  • Knowledge of medical procedures and medical terminology.
  • Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills and ability to interact with people tactfully and professionally.
  • Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with peers and center leadership across levels.
  • Participation in initial and ongoing training as required.
  • Obtain required Medical Support Specialist certifications, including drug screen collection, breath alcohol certification, and hair and oral fluids collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

  • Completion of an externship as part of an accredited medical assistant program.
  • Working knowledge of state-specific occupational medicine requirements.

Responsibilities

  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and conduct required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
  • Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment.
  • Perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
  • Prepare and assist the clinician with procedure setup and injury care.
  • Apply bandages, dressings, and splints as ordered by the treating clinician.
  • Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
  • Complete quality assurance activities for equipment, medical devices, and testing processes used in the center.
  • Maintain supplies; clean rooms and equipment; and stock exam rooms.
  • Maintain and operate medical devices and equipment, including calibration and record keeping in accordance with current policies and procedures.
  • Immediately notify a supervisor about malfunctioning equipment, needed supplies, or facility issues.
  • Partner with center leadership to assist with patient flow and volume.
  • Keep patients informed of expected wait times throughout their center visit.
  • Perform front- and back-office clerical tasks associated with patient care and proper record keeping, ensuring documentation accuracy.
  • Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results and paperwork as needed.
  • Follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required.
  • Help maintain a neat, clean, and orderly facility.
  • Complete applicable training, including monthly clinical competency training.
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