Medical Assistant, Primary Care

Mass General Brigham•Salem, MA

9d•$23 - $25•Onsite

About The Position

The Medical Assistant supports clinical and non-clinical patient services at an onsite Primary Care/Internal Medicine practice in Salem, Massachusetts. Under the direction of physicians or advanced practitioners, the role provides clinical support, helps maintain smooth patient flow, and assists with examinations and treatment. The position involves direct patient interaction, including helping patients feel comfortable and addressing concerns, and collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. The practice provides primary and preventive care to adult patients in a patient-focused, friendly environment. This is a full-time, 40-hour-per-week position with staggered 8.5-hour shifts. The practice operates Monday through Friday, 8:00 a.m. to 5:00 p.m. The role is onsite at 400 Highland Avenue, Salem, MA.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification is preferred.
Certified Medical Assistant credential is preferred.
Direct Medical Assistant experience or medical-field work of 0–1 year is preferred.
Strongly preferred: completion of a Medical Assistant course or diploma program, or at least one year of professional Medical Assistant experience.
Strongly preferred: national Medical Assistant certification through AAMA, AMT, NHA, or NCCT.

Nice To Haves

Epic experience.
Ambulatory or outpatient experience.
Primary Care experience.
Basic Life Support (BLS) certification.
Certified Medical Assistant credential.
Completion of a Medical Assistant course or diploma program, or at least one year of professional Medical Assistant experience.
National Medical Assistant certification through AAMA, AMT, NHA, or NCCT.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Escort patients to examination rooms and prepare necessary equipment for healthcare providers.
Record medical histories, vital statistics, test results, and other information in medical records.
Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer-service approach.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing.
Prepare treatment rooms for examinations, keeping rooms neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.
Support patient flow and assist with patient examinations and treatment under the direction of a physician or advanced practitioner.
Schedule appointments and manage patient flow.