Medical Assistant-Ortho Crystal Lake Full Time Days

Northwestern Memorial Healthcare • Crystal Lake, IL

9d • Onsite

About The Position

The Medical Assistant is a member of the healthcare team who supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain clean, safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The position is full-time at 40 hours per week, with travel between the Crystal Lake and Huntley clinics. The schedule is Monday through Friday, consisting of three 10-hour shifts and two 5-hour shifts.

Requirements

• High school diploma or GED.
• Current certification in an accepted Medical Assistant credential, or written proof of eligibility to sit for one of the listed certification exams; certification must be attained within the first six months of employment, with up to two test attempts.
• American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
• Zero to two years of experience in a relevant role.
• Strong computer skills.
• Sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with an electronic medical record.

Responsibilities

• Escort patients to exam rooms, confirm identity using two identifiers, and prepare patients for examinations.
• Obtain and document vital signs according to organizational standards; record the reason for visit and confirm or update allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
• Anticipate and prepare equipment and supplies for visits; clean and prepare exam rooms for the next patient.
• Respond to visit needs, maintain patient flow, and prioritize tasks accordingly.
• Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
• Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols.
• Participate in environmental safety rounds.
• Maintain vaccine and medication inventory; monitor equipment and instruments according to clinic guidelines; assist with ordering supplies and dispose of expired items correctly.
• Follow office opening and closing procedures.
• Work as part of the patient care team, accept delegated responsibilities positively, and offer assistance to others.
• Communicate appropriately and effectively with patients and the patient care team, both in person and by phone.
• Attend and participate in staff meetings.
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently, along with other duties assigned by the Supervisor or Manager.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED