Ortho Tech Medical Assistant (MA) - Full Time

Kingman Healthcare•Kingman, AZ

About The Position

The Orthopedic Technician provides support for patient care management, organization, and communication in the Orthopedic Department. The role supports KHI’s vision of being among the kindest, highest-quality health systems and follows applicable KHI policies and procedures. The position provides patient care under the direct supervision of a Physician, Physician Assistant, or Nurse Practitioner in the office suite or exam room. It is classified as non-exempt and safety-sensitive, and reports to the Clinic Manager. The Orthopedic Technician escorts and prepares patients for examinations, including taking vital signs and obtaining patient history and reason for seeking care. The position also supports clinical and administrative workflows, maintains exam rooms and supplies, performs waived laboratory testing and specimen collection, and applies, adjusts, and removes orthopedic immobilization devices. Registered Orthopedic Technician certification is required within two years of hire.

Requirements

  • High school diploma or equivalent.
  • Current BLS through the American Heart Association.
  • Registered Orthopedic Technician certification required within two years of hire.
  • Must meet one of the listed Medical Assistant criteria: completion of an approved medical assistant training program with diploma or transcripts on file; completion of an unapproved training program and passing a medical assistant examination administered by a certifying organization accredited by the National Commission for Certifying Agencies or the American National Standards Institute, with certification on file; at least 2,000 hours of direct supervision by the same physician, physician group, or physician assistant before February 2000, with a letter on file; completion of a U.S. Armed Forces medical services training program with certificate on file; or completion of an unapproved medical assistant training program and employment as a medical assistant after completion but before February 2000.
  • Ability to communicate effectively with others.
  • Ability to manage multiple priorities and tasks.
  • Ability to maintain attention to detail.
  • Knowledge of and ability to use computer hardware and software applications.
  • Ability to recognize and respond appropriately to urgent or emergent situations according to protocol.
  • Knowledge of and ability to implement direct care for patients from newborn through geriatric age.
  • Knowledge of and ability to use basic medical terminology.
  • Must be able to distinguish appropriate colors.
  • Must be capable of consistently reaching and/or working above and below shoulder level and lifting up to 50 pounds.
  • Must be capable of walking or being on feet 90% of the day, with frequent bending, squatting, kneeling, and standing.
  • Must be capable of sitting at a desk 10% of the day and communicating using a telephone.

Nice To Haves

  • One to two years of experience as a medical assistant or LPN in a clinical outpatient setting.

Responsibilities

  • Escort patients to exam rooms and prepare them for examinations, including obtaining vital signs, history, and reason for seeking care.
  • Cross-train in data entry, account balancing, charging fees, and collecting payments.
  • Schedule and confirm appointments.
  • Maintain and facilitate communication among patients, families, and clinical staff.
  • Report to Public Health as necessary at the direction of the provider.
  • Maintain work areas, including exam rooms, supplies, medications, and immunizations.
  • Perform CLIA-waived laboratory tests and obtain specimens.
  • Perform proficiency testing and run controls for waived tests.
  • May perform venipuncture.
  • Participate in division and clinical division meetings.
  • Provide patient care under the direct supervision of a Physician, Physician Assistant, or Nurse Practitioner in the office suite or exam room.
  • Apply, adjust, and remove casts, splints, immobilization devices, and traction.
  • Measure and fit patients for braces and other orthopedic devices.
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