Medical Assistant Banner Alzheimer Institute

Banner Health•Phoenix, AZ

1d•Onsite

About The Position

The Medical Assistant at Banner Alzheimer Institute assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to deliver an excellent patient experience. The position works under the direct supervision of providers and interacts with staff across departments, physicians, patients, families, and external health care contacts. The position is based at Banner Alzheimer's Institute at 901 E Willetta St in Phoenix, Arizona. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Banner Medical Group provides primary and specialty care in a range of settings and states it has more than 1,000 physicians and more than 3,500 employees.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active Medical Assistant certification: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
BLS certification required upon hire.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For employees working in specified Banner behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs that may indicate a change in condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart rate/pulse, temperature, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians; administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient and client notifications and documentation, including complete medical records and information related to labs, authorizations, X-rays, hospital records, and prior care.
Provide complete and accurate information needed for billing related to patient encounters in a timely manner.
Maintain a clean and functional environment by cleaning and disinfecting equipment, examination rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as directed.