Medical Assistant Banner Research Institute

Banner Health•Sun City, AZ

5d•Onsite

About The Position

Banner Medical Group is seeking a Medical Assistant to support clinicians and nursing staff in providing medical care and direct patient care at Banner Sun Health Research Institute in Sun City, Arizona. The role offers opportunities for continued learning, teamwork, and meaningful patient interaction. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. The Medical Assistant prepares patients for examinations and treatment, assists providers with exams and minor procedures, coordinates patient care and related administrative tasks, and helps maintain a clean and functional clinical environment. The position works under the direct supervision of providers and interacts with patients, families, staff, physicians, and external healthcare contacts.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification, with proof of current membership where applicable, such as RMA through AMT, CMA through AAMA, CCMA through NHA (test administered after July 1, 2017), or NCMA through NCCT.
Certification or additional training must meet Meaningful Use requirements.
BLS certification.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.
For employees working in specified Banner behavioral-health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure measurement, documenting respiration and heart rate or pulse, temperature measurement, phlebotomy, ear irrigation, and EKGs; act as a chaperone as needed and follow universal precautions and PPE requirements.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results to patients; serve as a resource to clinicians and administer medications when authorized by policy or direction.
Provide clerical support for patient notifications and documentation, maintain complete medical records, and provide accurate billing information promptly.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances; perform basic equipment maintenance and coordinate repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Prioritize information from multiple sources to support responses to changes in patient and family health status; communicate with physician offices to report, request, or clarify information.