Medical Assistant Family Practice

Banner Health • Maricopa, AZ

1d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing and evaluating direct patient care, using specialized knowledge, judgment, and skills to deliver an excellent patient experience. The role works directly with patients and families after check-in and performs clinical, care-coordination, and clerical duties under the direct supervision of providers.

The position is based at Banner Medical Group’s BHC-Maricopa Internal Medicine clinic in Maricopa, Arizona. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Clinic hours are Monday through Thursday, 7:00 a.m. to 7:00 p.m.; Friday, 7:00 a.m. to 5:00 p.m.; and Saturday, 8:00 a.m. to 1:00 p.m.

Uncertified Medical Assistants may be considered if they have a diploma from an accredited learning center. They must become nationally certified within 12 months of employment. Banner provides certification study materials and pays the certification cost; passing the certification exam results in a pay increase. The posting also lists active Medical Assistant certification and BLS certification as minimum qualifications.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations; the posting also specifies a diploma from an accredited Medical Assistant school or learning center.
• Active Medical Assistant certification, with proof of current membership in an accepted certifying organization: AMT (RMA), AAMA (CMA), NHA (CCMA; test administered after July 1, 2017), or NCCT (NCMA). Uncertified candidates considered under the stated conditions must obtain national certification within 12 months of employment.
• BLS Provider certification from an in-person, Banner-approved course; BLS certification is required.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Knowledge of EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including taking blood pressure, recording respiration and heart rate or pulse, taking temperature, performing phlebotomy, ear irrigation, and EKGs; chaperone as needed and use appropriate precautions and personal protective equipment.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including precertifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests; communicate test results to patients and provide support to clinicians. Medication administration may be required under established policies and procedures or provider direction.
• Provide clerical support for patient notifications and documentation, maintaining complete medical records and supplying accurate, timely information for billing.
• Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines; perform basic equipment maintenance and coordinate repairs.
• Order supplies as directed and stock patient-care areas; manage medication-related tasks, including expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training, as needed or directed.
• Work under direct provider supervision and interact with staff, physicians, patients, families, external healthcare contacts, community providers, agencies, and physician offices to support patient care and clarify information.
• Prioritize information from multiple sources to support patient and family responses to changes in health status.

Benefits

• Banner provides Medical Assistant certification study materials and pays the cost of certification for eligible uncertified hires; a passing score results in a pay increase due to newly certified status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED