Medical Assistant - Atrium Health South Charlotte IM FT

Advocate Health • Charlotte, NC

4d • $22 - $33

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports providers and patients through rooming and visit tasks, clinical procedures, laboratory work, medication and vaccine administration, and clinic operations. The Medical Assistant communicates effectively with patients and the care team, maintains a clean and properly stocked work area, and provides age-appropriate care based on patient needs.

Requirements

• High school diploma or GED.
• Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification, as applicable to the division; some divisions accept an approved Medical Assistant program or two years of verifiable full-time Medical Assistant experience within the last five years.
• Current American Heart Association BLS certification is required in some divisions; in others, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health’s competency assessment where required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, and email, with exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

• Relevant credentials may include certification from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA, where applicable.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

• Perform patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders and requisitions, and results tracking.
• Perform point-of-care testing and CLIA-approved waived tests and practice-specific diagnostic testing in accordance with orders and CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform other assigned duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train and perform specialty- or clinic-relevant duties within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment and ensure equipment and supplies are working and stocked.
• Provide care appropriate to patients’ ages and developmental needs, consistent with departmental policies and procedures.
• Operate equipment necessary to perform the job.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Career development programs
• Premium pay opportunities, including shift and on-call pay, based on the role
• Incentive pay for select positions
• Opportunity for annual increases based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED