Medical Assistant I - Atrium Health Huntersville IM FT

Advocate Health and Hospitals Corporation•Huntersville, NC
•Onsite

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency. The role supports providers and patients through rooming, clinical procedures, laboratory services, testing, medication and vaccine administration, and other practice operations. The position requires age-appropriate care and knowledge of growth and development across the life span. The role is based in Greater Charlotte at Atrium Health Huntersville Internal Medicine and is full-time, 40 hours per week, Monday through Friday, 7:00 a.m. to 5:00 p.m.

Requirements

  • High school diploma or GED.
  • Completion of an accredited Medical Assistant program, or qualifying structured clinical military training documented by DD214, or EMT qualification, as specified for the Greater Charlotte market.
  • Current American Heart Association Basic Life Support (BLS) certification.
  • Successful completion of Atrium Health’s competency assessment.
  • Recognized or certified as a CMA or RMA by an accepted national organization, including AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
  • Two years of experience in a clinical practice setting as a Medical Assistant.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, teammates, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to perform the physical activities required, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when available for specified patient lifts or movement situations.
  • Functional speech, vision, hearing, and touch, including fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed and operate equipment necessary for the job.

Responsibilities

  • Provide patient care within the Medical Assistant scope of practice and maintain specialty-related training and competency.
  • Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and completing screenings.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packaging, preparing lab orders and requisitions, and tracking results.
  • Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely in accordance with the rights of medication administration.
  • Perform additional duties as assigned, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and processing referrals.
  • Communicate effectively and promptly, work collaboratively, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and work areas are stocked.
  • May assist with training and onboarding teammates and may serve as a role champion or committee member.
  • Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development and departmental policies and procedures.

Benefits

  • Paid time off programs
  • Medical, dental, and vision benefits
  • Life insurance
  • Short- and long-term disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Adoption assistance
  • Paid parental leave
  • Defined contribution retirement plans with employer match
  • Financial wellness programs
  • Educational Assistance Program
  • Career development programs
  • Premium pay opportunities such as shift and on-call pay, based on role
  • Incentive pay for select positions
  • Opportunity for annual performance-based increases
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