Medical Assistant II - Atrium Health Women Charlotte OB/GYN South End FT

Advocate Health • Charlotte, NC

5d • $23 - $34

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining training and competency for the area of specialty. The role supports providers and patients through visit preparation, clinical procedures, laboratory work, medication administration, communication, and clinic operations. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Venipuncture experience is preferred. The position is sign-on bonus eligible based on eligibility.

The Medical Assistant performs age-appropriate care according to departmental standards and procedures. This includes recognizing patient needs based on age and developmental stage, assessing relevant information, and providing appropriate care. The role may also support teammate training and onboarding and participate as a role champion or committee member.

The position requires two years of experience in a clinical practice setting as a Medical Assistant. For the Greater Charlotte location, a high school diploma or GED and completion of an accredited Medical Assistant program, qualifying structured clinical military training, or EMT training are required. Current AHA BLS certification, Atrium Health competency assessment completion, and recognition or certification as a CMA or RMA by a listed national organization are also required. Additional market-specific requirements are listed in the posting for other divisions.

Requirements

• High school diploma or GED.
• For Greater Charlotte: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented per DD214 in lieu of a formal Medical Assistant program, or EMT training.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• For Greater Charlotte: current American Heart Association BLS certification.
• For Greater Charlotte: successful completion of Atrium Health’s competency assessment.
• For Greater Charlotte: recognized or certified as a CMA or RMA by one of the listed national organizations: AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment with at least one other teammate when available for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
• For the listed non-Greater Charlotte divisions, the posting specifies division-specific education and certification requirements, including BLS and CMA/RMA certification requirements; some divisions allow qualifying Medical Assistant experience in place of program completion.
• For Greater Charlotte, successful completion of a system-approved program to become a primary trainer for new teammates.

Nice To Haves

• Venipuncture experience.

Responsibilities

• Follow Medical Assistant scope of practice, policies, and procedures, and maintain specialty-related training and competency.
• Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform ordered procedures.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of lab orders or requisitions, and results tracking.
• Perform point-of-care testing and CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with applicable standards and orders.
• Administer medications and vaccines safely according to medication-administration rights.
• Perform additional duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as a team, and escalate issues appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment, supplies, and work areas are in proper condition and stocked.
• May assist with training and onboarding teammates.
• May serve as a role champion or participate on a committee.
• Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.
• Operate equipment necessary to perform the job.

Benefits

• Sign-on bonus eligibility, based on eligibility.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for qualifying positions, incentive pay for select positions, and potential annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED