Medical Assistant - AGH Internal Medicine - Federal North

Highmark Health • Pittsburgh, PA

9d

About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position may require floating or traveling between physician office locations.

Requirements

• High school diploma/GED or completion of a Medical Assistant Program.
• Employees who graduated from a medical assistant program within the past five years or have proof of one year of medical assistant work experience within the past three years must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
• Accepted Medical Assistant certifications: NHA, AAMA, AMT, NCCT, or AMCA.
• CPR certification from the American Heart Association.
• Act 34 Criminal Background Clearance Certificate.
• Act 33 Child Abuse Clearance Certificate.
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
• Comply with applicable ethical and legal standards, company policies, privacy and information security requirements, and required training.

Nice To Haves

• Associate's degree.
• Employees who do not meet the stated certification criteria may have the opportunity to sit for a company-proctored certification exam when qualified.

Responsibilities

• Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
• Prepare and room patients according to standardized workflows.
• Obtain and document vital signs, patient information and history, tobacco screening, and medication screening.
• Assist with depression screening tools and complete annual wellness visit screenings.
• Review, update, and screen medication lists in the electronic health record (EHR), and review and update patients’ social histories.
• Pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and in accordance with AHN-approved protocols.
• Perform back-office testing according to approved AHN protocols and policies.
• Assist providers with examinations and procedures; may serve as a scribe after additional training.
• Follow up with patients at designated intervals through their preferred communication method according to provider instructions.
• Notify patients of test results under provider direction and in a timely manner.
• Prepare examination rooms and maintain appropriate medical supply inventory in patient treatment areas.
• Clean and sterilize instruments according to AHN policy and manufacturer guidelines.
• Perform assigned laboratory controls and equipment checks accurately.
• Administer and document medications in accordance with policy and safe practice.
• Document accurately in the EHR according to established standards and workflows.
• Perform clerical office functions and other assigned duties.
• Float or travel between physician office locations when required.
• Protect confidential information and comply with HIPAA, data security requirements, the Code of Business Conduct, applicable laws, and company policies.

Benefits

• $1,000 sign-on bonus for external hires only; recipient must remain with AHN for at least one year. Rehires must not have worked for AHN within the previous 12 months to qualify.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED