About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The Medical Assistant prepares and rooms patients, collects and documents clinical information, performs approved back-office testing, assists providers with examinations and procedures, and may serve as a scribe after additional training. The role includes patient follow-up, communicating test results under provider direction, maintaining exam-room supplies, cleaning and sterilizing instruments, checking laboratory controls and equipment, administering and documenting medications, and completing clerical functions. Floating or travel between physician office locations may be required. Employees must follow applicable ethical, legal, privacy, information-security, and company conduct requirements, including HIPAA policies and the Code of Business Conduct.

Requirements

  • High school diploma/GED or completion of a Medical Assistant program.
  • For employees who graduated from a Medical Assistant program within five years or can provide proof of one year of Medical Assistant work experience within the last three years: complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted Medical Assistant certifications: NHA, AAMA, AMT, NCCT, or AMCA.
  • CPR certification from the American Heart Association.
  • Act 34 Criminal Background Clearance Certificate.
  • Act 33 Child Abuse Clearance Certificate.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
  • Prepare and room patients according to standardized workflows; obtain vital signs and document patient information, history, tobacco and medication screening, and social history.
  • Assist with depression screening and complete annual wellness visit screenings as applicable.
  • Review, update, and screen medication lists in the electronic health record (EHR).
  • Pend or cue orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and in accordance with AHN-approved protocols.
  • Perform back-office testing in accordance with approved AHN protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals using their preferred communication method and notify patients of test results under provider direction in a timely manner.
  • Prepare exam rooms and maintain adequate inventory of medical supplies in patient treatment areas.
  • Clean and sterilize instruments according to AHN-approved policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks accurately.
  • Administer and accurately document medications in accordance with policy and safe practice.
  • Document accurately in the EHR according to established standards and workflows.
  • Perform clerical office functions and other assigned duties.
  • Float or travel between physician office locations when required.
  • Comply with HIPAA, information-security guidelines, the Code of Business Conduct, applicable laws, company policies, and training requirements.
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