About The Position

The Medical Assistant provides clinical and administrative support for providers, patients, and office operations in a pediatric urgent care setting. Under the physician’s direct supervision, the Medical Assistant supports primary patient care based on individual patient needs and within the scope of practice. The role maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors, and supports PM Pediatrics’ mission, vision, and goals. This per-diem position floats between Springfield, Virginia, and Woodbridge, Virginia.

Requirements

  • High school diploma or GED.
  • Prior experience and/or education as a Medical Assistant.
  • Knowledge of EKG placement and processing in children.
  • Ability to obtain laboratory tests via nasal swab and venipuncture.
  • Professional and friendly demeanor.
  • Strong communication and organizational skills.
  • Prior pediatric experience.
  • Ability to multitask in a fast-paced environment.
  • Comfort with computers and the Microsoft Office Suite.
  • Willingness to learn medical software.

Nice To Haves

  • Venipuncture experience is preferred.
  • Experience with medical records is preferred.

Responsibilities

  • Provide clinical and administrative support for providers, patients, and office operations.
  • Greet and register patients as they arrive.
  • Obtain medical history, vital signs, and patient intake information.
  • Prepare patients for X-rays.
  • Perform and document routine laboratory tests, such as throat and urine cultures.
  • Irrigate and assist with wounds.
  • Assist with laboratory quality-control testing.
  • Support the patient care team and provide care within the scope of practice.
  • Keep exam rooms and the front reception stocked with adequate supplies.
  • Maintain order and cleanliness in the waiting room.
  • Follow standard safety practices and precautions.
  • Respond to emergencies involving patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
  • Follow policies and procedures, and report needed changes to the management team.
  • Maintain patient confidentiality and protect patient-care information.
  • Take ownership of challenging requests and look for opportunities to add value to the role.
  • Assist patients with complaints and take an active role in service recovery when needed.
  • Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
  • Provide exceptional customer service.
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