Medical Assistant-Per Diem-Springfield, PA

PM Pediatrics•Springfield, PA

About The Position

The Medical Assistant provides clinical and administrative support in a pediatric urgent care setting, aligned with PM Pediatrics’ mission, vision, and goals. Under a physician’s direct supervision, the role assists with primary patient care according to individual patient needs and the medical assistant’s scope of practice. The position maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

Requirements

  • High school diploma or GED.
  • Prior experience and/or education as a Medical Assistant.
  • Knowledge of EKG placement and processing in children.
  • Ability to obtain laboratory tests via nasal swab and venipuncture.
  • Professional and friendly demeanor.
  • Strong communication and organizational skills.
  • Prior pediatric experience.
  • Ability to multitask in a fast-paced environment.
  • Comfort with computers and Microsoft Office Suite.
  • Willingness to learn medical software.

Nice To Haves

  • Venipuncture experience preferred.
  • Experience with medical records preferred.

Responsibilities

  • Provide clinical and administrative support for providers, patients, and office operations.
  • Greet and register patients; obtain medical histories, vital signs, and intake information.
  • Prepare patients for X-rays.
  • Perform and document routine laboratory tests, such as throat and urine cultures.
  • Irrigate wounds and assist with wound care.
  • Assist with laboratory quality-control testing.
  • Support the patient care team and provide care within the scope of practice.
  • Keep exam rooms and reception areas stocked with supplies; maintain order and cleanliness in the waiting room.
  • Follow standard safety practices and precautions.
  • Respond to patients in distress and notify the medical team of emergencies.
  • Follow organizational policies and procedures, and report needed changes to management.
  • Maintain patient confidentiality and protect patient-care information.
  • Take ownership of requests and identify opportunities to add value to the role.
  • Assist patients with complaints and participate in service recovery when needed.
  • Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
  • Provide exceptional customer service.
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