About The Position

The Medical Assistant provides clinical and administrative support for providers, patients, and office operations in a pediatric urgent care setting, working under a physician’s direct supervision and within the scope of practice. The role supports primary patient care based on individual patient needs and maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. This per-diem position floats between Springfield, Virginia, and Woodbridge, Virginia. The Medical Assistant helps deliver patient care, supports clinic operations, maintains exam and reception areas, follows safety and confidentiality practices, and contributes to a positive patient experience. The position may also assist with splint application and other medical procedures as needed.

Requirements

  • High school diploma or GED.
  • Prior experience and/or education as a Medical Assistant.
  • Knowledge of EKG placement and processing in children.
  • Ability to obtain laboratory tests via nasal swab and venipuncture.
  • Professional and friendly demeanor.
  • Strong communication and organizational skills.
  • Prior pediatric experience.
  • Ability to multitask in a fast-paced environment.
  • Comfort with computers and Microsoft Office Suite.
  • Willingness to learn medical software.

Nice To Haves

  • Venipuncture experience preferred.
  • Experience with medical records preferred.

Responsibilities

  • Provide clinical and administrative support for providers, patients, and office operations.
  • Greet and register patients as they arrive.
  • Obtain medical history, patient vital signs, and intake information.
  • Prepare patients for X-rays.
  • Perform and document routine laboratory tests, such as throat and urine cultures.
  • Irrigate and assist with wounds.
  • Assist with laboratory quality-control testing.
  • Assist with patient care within the scope of practice as part of the patient care team.
  • Keep exam rooms and the front reception area stocked with adequate supplies.
  • Maintain order and cleanliness in the waiting room.
  • Follow standard safety practices and precautions.
  • Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
  • Follow policies and procedures, and report needed changes to the management team.
  • Protect confidential patient care information.
  • Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
  • Assist patients with complaints and take an active role in service recovery when needed.
  • Perform other duties as needed, including applying splints and assisting the nurse or provider with other medical procedures.
  • Provide exceptional customer service.
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