Medical Assistant (Per-diem) Float between Mount Prospect, IL & Glenview, IL
About The Position
The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role applies medical assistant skills and assists with primary patient care based on individual patient needs and within the scope of practice under a physician’s direct supervision. The position maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors. The Medical Assistant provides clinical and administrative support for providers, patients, and office operations; assists with patient intake, routine testing, wound care, and other procedures; and helps maintain clean, organized, and adequately stocked clinical and reception areas. The position also responds to emergencies, follows safety practices and procedures, protects confidential patient information, and provides exceptional customer service. This per-diem position floats between Mount Prospect and Glenview, Illinois.
Requirements
- High school diploma or GED.
- Prior experience and/or education as a Medical Assistant.
- Knowledge of EKG placement and processing in children.
- Ability to obtain laboratory tests via nasal swab and venipuncture.
- Professional and friendly demeanor.
- Strong communication and organizational skills.
- Prior pediatric experience.
- Ability to multitask in a fast-paced environment.
- Comfort using computers and the Microsoft Office Suite.
- Willingness to learn medical software.
Nice To Haves
- Venipuncture experience is preferred.
- Experience with medical records is preferred.
Responsibilities
- Provide clinical and administrative support for providers, patients, and office operations.
- Greet and register patients; obtain medical histories and vital signs; and complete intake.
- Prepare patients for X-rays.
- Perform and document routine laboratory tests, such as throat and urine cultures.
- Irrigate and assist with wounds.
- Assist with laboratory quality-control testing.
- Assist with patient care within the scope of practice as part of the patient care team.
- Keep exam rooms and front reception stocked with adequate supplies.
- Maintain order and cleanliness in the waiting room.
- Follow standard safety practices and precautions.
- Respond to patients in distress and notify the medical team, including the nurse, urgent care technician, and physician.
- Follow policies and procedures, and report needed changes to the management team.
- Protect patient confidence and keep patient care information confidential.
- Take ownership of challenging requests and explore opportunities to add value to job accomplishments.
- Assist patients with complaints and take an active role in service recovery when needed.
- Perform other duties as needed, including applying splints and assisting the nurse and/or provider with other medical procedures.
- Provide exceptional customer service.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
