Medical Assistant - Certified - Floater for Outpatient & Inpatient Units

Frontier Behavioral Health•Spokane, WA

9d•$24 - $30•Onsite

About The Position

The Certified Medical Assistant floats between Frontier Behavioral Health’s outpatient and inpatient programs as needed, providing care to adults experiencing serious and/or chronic mental health disorders. In outpatient settings, the position works under the guidance of the outpatient nurse manager and performs tasks such as taking vital signs, drawing labs, conducting EKGs, processing medication refills and prior authorizations, and assisting nurses and psychiatric providers. The position may travel to inpatient locations to perform blood draws. In inpatient settings, the Medical Assistant works under the guidance of the charge RN and assists with clinical care, medication administration, monitoring client activities and behaviors, and supporting unit operations. The role may require travel between work sites and between inpatient units during the same workday. The employee must have reliable transportation, insurance, and an active driver’s license, and be willing to use a personal vehicle for work. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Work is generally performed in a clinic setting and may involve sitting and computer use for 4–8 hours per day. The role may require lifting 10–20 pounds and carries a chance of blood-borne pathogen exposure. The position is hourly and non-exempt, with a base pay range of $24.30–$29.60 per hour; the starting base pay is $24.30 per hour, with pay based on longevity at Frontier Behavioral Health.

Requirements

High school diploma or GED.
Active Washington Medical Assistant Certified credential at the time of application.
BLS certification, or obtain it within 90 days of hire.
Food Handler’s Card, or obtain it within 7 days of hire.
Reliable transportation, insurance, and an active driver’s license; willingness to use a personal vehicle in the course of work.
Ability to communicate effectively in writing and orally, including completing objective clinical documentation.
Ability to communicate with individuals of varied backgrounds, education levels, and socioeconomic status.
Basic computer skills, including electronic medical record documentation, electronic time tracking, and use of Outlook, Word, Excel, and the intranet.

Nice To Haves

One to two years of experience in a behavioral health setting.

Responsibilities

Perform venipuncture and basic laboratory procedures.
Obtain vital signs and conduct EKGs.
Support nurses, nurse practitioners, and psychiatrists with patient care, including medication refill requests and prior authorizations.
Administer oral, intramuscular, and subcutaneous medications in inpatient settings.
Perform blood sugar checks.
Monitor and supervise client activities and behaviors, provide general milieu supervision, and complete scheduled patient rounds.
Complete clear, objective clinical documentation about patient activities and behaviors within an appropriate timeframe.
Document medication administration accurately via MAR or EMAR.
Report suspected changes in patient condition and potential crisis situations to the RN manager, charge nurse, or unit leader, as applicable.
Follow patients’ written treatment plans and provide verbal redirection, gradual guidance, and role modeling, using de-escalation techniques consistent with FBH training.
Remain alert and provide direct line-of-sight monitoring of patients as needed.
Provide general housekeeping services, including vacuuming, dusting, washing dishes, laundry, and sanitizing counters.
Engage patients in social conversation, provide supportive listening, and encourage or arrange recreation activities.
Complete patients’ personal belongings inventories and assist with admissions as needed.
Attend and participate in required trainings, meetings, and supervision sessions.
Maintain customer service that supports a positive experience for FBH’s internal and external customers.
Maintain client records and other required documentation promptly and confidentially in accordance with agency policies and practices.
Establish and maintain collaborative working relationships with RNs, providers, and FBH staff.
Travel between work sites as required.
Perform other duties as assigned.

Benefits

Paid time off accrual of up to 26 days in the first year of employment.
Nine paid federal holidays.
Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a compressed workweek option that can provide up to an additional 26 days off per year.
Medical, dental, and vision coverage.
403(b) retirement plan with a standard 3% employer contribution and an additional 3% employer match.
Flexible Spending Accounts.
Company-paid life insurance coverage beginning the first of the month following six months from hire.
Signing bonus.
No-cost licensure supervision for employees pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying programs.
Reimbursement of the license or certification application fee required for the position.
Free Employee Assistance Program.
Staff discounts at various FBH partners throughout Spokane.