Manager of Inpatient Nursing, Medical Surgical Units

Mercyhealth•Freeport, IL

10d

About The Position

The Manager of Inpatient Nursing leads the Medical-Surgical Units and a dedicated nursing team to deliver exceptional, compassionate patient care. The role shapes clinical excellence, develops nursing professionals, improves patient outcomes and the care experience, and carries out departmental strategic priorities in alignment with the System and Department of Nursing missions and visions. The manager oversees staffing, including selection, evaluation, orientation, continuing education, competency evaluation, and scheduling according to patient acuity. The role manages budgets and productivity targets, pursues cost savings and operational efficiencies, and is accountable for quality, safety, patient satisfaction, and service excellence. The manager also participates in and leads committees, builds effective relationships with physicians and staff, and develops and mentors colleagues. The position works Monday through Friday on day shift, 40 hours per week, with 24/7 accountability, and performs duties with general direction while regularly supervising and managing others.

Requirements

Bachelor of Science in Nursing.
Licensed as an RN in the state of practice.
At least 2 to 4 years of progressively responsible hospital nursing leadership experience.
Strong business acumen, analytical skills, problem-solving ability, and financial skills.
Experience managing budgets and teams to meet organizational objectives.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups.
Ability to perform basic arithmetic and apply common-sense reasoning to instructions and problems.
Ability to work with general direction while regularly supervising and managing others.

Nice To Haves

Master's degree in a related field.
Certification in a specialty.
Experience with process improvement in operations, quality, and organizational change.
Knowledge of continuous quality improvement management principles and practices.
Knowledge of accreditation and certification requirements and standards.

Responsibilities

Carry out the strategic vision for assigned departments in alignment with System and Department of Nursing missions and visions.
Manage budgets and productivity targets, including cost savings, expenditure controls, and operational efficiencies.
Establish plans for staff selection, evaluation, orientation, continuing education, development, competency evaluation, and scheduling based on patient acuity.
Recruit and retain strong clinicians and build effective relationships with physicians and staff.
Lead patient satisfaction action plans, including Press Ganey and HCAHPS initiatives, to achieve targets.
Drive process improvement in operations, quality, and organizational change, applying continuous quality improvement principles and accreditation and certification standards.
Participate in and lead hospital and department committees.
Develop and mentor staff and colleagues, and serve as a visible nursing leader, role model, and coach for service excellence and service recovery.
Communicate effectively with individuals and groups, resolve conflicts, build consensus, and align differing needs and expectations.
Demonstrate professional behavior and personal and professional accountability, and hold others accountable.
Regularly supervise and manage others in the performance of their positions.