Manager of Inpatient Nursing, Medical Surgical Units

Mercyhealth Wisconsin and Illinois•Freeport, IL

11d•$110,807 - $177,291

About The Position

The Manager of Inpatient Nursing leads the Medical-Surgical Units and is responsible for carrying out their strategic vision in alignment with the System and Department of Nursing missions and visions. This visible nursing leader drives clinical excellence, patient outcomes, and the overall care experience while managing budgets, productivity, staffing, and operational efficiency. The role develops, recruits, and retains strong clinicians; builds physician and staff relationships; and leads process improvement, quality, organizational change, and service excellence initiatives. The manager participates in and leads hospital and department committees, mentors staff and colleagues, and regularly supervises and manages others. The position works Monday through Friday on day shift, 40 hours per week, with 24/7 accountability.

Requirements

Bachelor of Science in Nursing.
Minimum of 2 to 4 years of progressively responsible hospital nursing leadership experience.
Licensed as an RN in the state of practice.
Strong business acumen, analytical, problem-solving, and financial skills, including the ability to manage budgets and teams.
Experience with cost savings, expenditure controls, and efficiencies in health care operations.
Strong relationship-building and physician relationship skills.
Commitment to patient-focused quality, safety, customer service, and patient satisfaction.
Knowledge of continuous quality improvement management principles and practices, accreditation, and certification requirements and standards.
Strong written and verbal communication and presentation skills.
Excellent interpersonal and conflict-resolution skills, genuine concern for people, and ability to listen and interpret concerns.
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups.
Ability to perform arithmetic with whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning and address problems involving several concrete variables in standardized situations.
Ability to perform duties with general direction and to regularly supervise and manage others.

Nice To Haves

Master's degree in a related field.
Certification in specialty.

Responsibilities

Carry out the strategic vision for assigned departments in alignment with System and Department of Nursing missions and visions.
Manage budgets, productivity targets, cost savings, expenditure controls, and operational efficiencies.
Maintain organized plans for staff selection, evaluation, orientation, continuing education and development, competency evaluation, and scheduling based on patient acuity.
Recruit and retain strong clinicians and develop and mentor staff and colleagues.
Build effective relationships with physicians, staff, and other stakeholders.
Drive achievement of patient satisfaction action plans and targets, including PressGaney and HCAHPS measures.
Lead process improvement in operations, quality, and organizational change, applying continuous quality improvement principles and practices.
Maintain knowledge of accreditation and certification requirements and standards.
Participate in and lead hospital and department committees.
Model professional behavior, accountability, decisiveness, consensus-building, collaboration, and a passion for nursing.
Serve as a role model and coach for Service Excellence Standards and service recovery.
Regularly supervise and manage employees in the performance of their positions.