Medical Assistant, Family Medicine

Sutter Health•Los Gatos, CA

12d

About The Position

The Medical Assistant provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. The role helps maintain smooth patient flow and departmental workflow and assists the care team in implementing the medical plan of care. The Medical Assistant uses education, technical competence, and patient interaction skills to build confidence and cooperation with patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. This is a regular, full-time, non-exempt position with Sutter Health's PAMF-Palo Alto Medical Foundation CAD. The schedule is a day shift, 8 hours per day, Monday through Friday, for 40 weekly hours, with no weekend requirements. The pay range is $33.66 to $47.12 per hour. Eligible positions include a comprehensive benefits package. Compensation may vary by geographic location and considers factors including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including prioritizing assignments and working within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and members of the patient care team.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient flow and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers.
Perform all duties under the direction of a clinician.