Medical Assistant-Intermediate

UT Health San Antonio•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, cleaning and sterilizing equipment, and maintaining examination rooms. The role may also include administrative duties and supporting patient-record documentation as directed by a physician or provider. The Medical Assistant supports patient care by collecting and documenting relevant information in the electronic medical record, coordinating appointments and communications, preparing charts and test results, and reporting pertinent findings to physicians and other members of the care team. The position supports the organization’s mission, vision, and patient promise and contributes to high-quality care as part of an interdisciplinary healthcare team.

Requirements

  • Communicate effectively, both verbally and in writing.
  • Demonstrate analytical thinking, including using logic to coordinate work within schedule constraints and respond to emergent requirements in a timely manner.
  • Participate as an integral member of the interdisciplinary healthcare team in providing high-quality patient care.
  • Meet all training and competency requirements.

Nice To Haves

  • Knowledge of EPIC software; may be required to serve as an EPIC super user.

Responsibilities

  • Obtain patients’ vital signs and weight; collect history, chief complaint, medication, and allergy information, and document it appropriately in the EMR.
  • Report pertinent findings to physicians and communicate necessary patient information to physicians in a timely manner.
  • Manage patient appointments according to physician schedules and protocols.
  • Answer patient messages according to clinic policy.
  • Handle medication refill requests according to clinic policy.
  • Prepare charts for upcoming clinic appointments and provide physicians with requested test results, lab results, and medical records.
  • Answer internal and external phone calls and assist with the department call center by transferring calls to appropriate departments.
  • Perform point-of-care testing (POCT), document findings, and report clinical findings to the RN in charge and/or provider.
  • Give injections, perform simple diagnostic tests, collect specimens, clean and sterilize equipment, and maintain examination rooms.
  • Support documentation of patient records as directed by a physician or provider.
  • Perform other duties as assigned.
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