Medical Assistant-Intermediate (HOPD Urology MARC)

UT Health San Antonio•San Antonio, TX

About The Position

Under general supervision, the Medical Assistant-Intermediate performs general clinical duties at an outpatient care site, including taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, sterilizing and cleaning equipment, and maintaining examination rooms. The role may also include administrative duties and supporting documentation of patient records as dictated by a physician or provider. The Medical Assistant supports patient care and clinic operations by gathering and documenting patient information, communicating findings to physicians and other care team members, managing appointments and messages according to clinic policies, preparing charts and requested records, and performing point-of-care testing. The role supports the mission, vision, and patient promise and contributes as an integral part of the interdisciplinary healthcare team.

Requirements

High school diploma.
Communicate effectively, both verbally and in writing.
Demonstrate analytical thinking, including using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Knowledge of EPIC software.
Meet all training and competency requirements.

Nice To Haves

May be required to serve as an EPIC super user.

Responsibilities

Obtain patients’ vital signs and weight.
Obtain and document patient history, chief complaint, medications, and allergies in the EMR.
Report pertinent findings to physicians.
Manage patient appointments according to physician schedules and protocols.
Answer patient messages according to clinic policy.
Handle medication refills or requests according to clinic policy.
Prepare charts for upcoming clinic visits and provide physicians with requested test results, lab results, and medical records.
Communicate necessary patient information to physicians in a timely manner.
Answer internal and external phone calls and assist the department call center by transferring calls to the appropriate departments.
Perform point-of-care testing (POCT), document findings, and report clinical findings to the RN in charge and/or provider.
Perform other duties as assigned.
Support the mission, vision, and patient promise throughout interactions.
Participate as an integral member of the interdisciplinary healthcare team in providing quality patient care.
Meet training and competency requirements.