About The Position

The Medical Assistant supports patients, staff, and physicians in the Sharp Rees-Stealy Ob/Gyn Float Pool, helping maintain efficient operations and strong customer service while providing quality care to the designated patient population. The role involves clinical and office procedures, patient preparation and documentation, medication administration, telephone and scheduling support, and coordination with physicians and other staff. The position may require assisting other departments and traveling to other sites to meet staffing and business needs.

Requirements

  • Completion certificate from a Medical Assistant Program.
  • American Heart Association Basic Life Support for Healthcare Professional (AHA BLS Healthcare) certification.
  • Demonstrated proficiency in clinical skills and office procedures.
  • Proficiency in medication administration.
  • Ability to type at least 30 words per minute with 0–2 errors and proof work.
  • Knowledge of department equipment and information systems applications.
  • Knowledge of insurance, utilization review, scheduling requirements, and front desk responsibilities.

Nice To Haves

  • One year of Medical Assistant experience in a related clinical area.
  • Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
  • Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

  • Demonstrate clinical knowledge and skill within the assigned area and scope of practice, including assisting with tests and procedures.
  • Administer medications safely and accurately according to guidelines and written orders, with required verification and documentation.
  • Prepare patients for examinations and procedures; obtain procedure or surgery consent; and prepare and label biopsies accurately.
  • Document patient care thoroughly and accurately according to protocols.
  • Listen to patients, gather relevant information, recognize urgency, route concerns to physicians, and return calls according to physician instructions.
  • Schedule patient appointments as needed and review provider-approved teaching materials or instructions with patients in partnership with the physician.
  • Follow universal precautions and infection-control policies and procedures.
  • Assist Patient Service Representatives with front desk issues, including scheduling and telephone management.
  • Participate in clinical projects as directed by a physician or manager and provide appropriate service delivery.
  • Organize daily work, monitor patient flow and physician schedules, and complete tasks within assigned hours and service standards.
  • Manage telephone messages promptly, troubleshoot problem calls, and prioritize patient needs as circumstances change.
  • Enter OCM and use IDX according to policy and procedure; complete AEHR tasks within prescribed timelines.
  • Respond calmly and capably to urgent and emergent situations and activate emergency procedures when required.
  • Maintain appropriate supply levels, use supplies cost-consciously, and participate in site inspections and inventories.
  • Complete department inventories according to guidelines.
  • Enter authorizations and schedule surgeries and procedures accurately and on time.
  • Assist in other departments and travel to other sites as business needs arise.
  • Complete Quality Assurance assignments and support quality initiatives, including P4P, BMI, and DataMart.
  • Use department equipment and information systems; support new applications and policies.
  • Demonstrate proficient, accurate typing and proof work.
  • Apply knowledge of insurance, utilization review, scheduling requirements, and front desk responsibilities.
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