Medical Assistant (70424)

VARIETY CARE INC•Oklahoma City, OK

12d•Onsite

About The Position

The Medical Assistant performs foundational clinical duties under direction while developing proficiency in clinic workflows, service line expectations, and electronic medical record (EMR) processes. The role focuses on accuracy, consistency, and safe patient care. The position is based at Baptist Portland in Oklahoma City, Oklahoma, and may require floating within the clinic to maintain business continuity. In psychiatric specialty clinics, the Medical Assistant serves as a liaison with rural clinic staff for clinic-to-clinic visits, helps troubleshoot pharmacy and EPIC/e-visit scheduling concerns, ensures screening tools and paperwork are completed on time, and administers long-acting injections. The role also supports Variety Care’s Patient Centered Medical Home accreditation and its commitment to safe, effective, patient-centered, timely, efficient, and equitable care. The Medical Assistant works with staff toward the goals of the Quintuple Aim and is expected to demonstrate integrity, sound judgment, accountability, adaptability, and leadership.

Requirements

High school diploma or GED.
Demonstrate proficiency in foundational clinical skills, accurate and timely documentation, reliability in assigned workflows, openness to coaching and feedback, and commitment to continued skill development within 90 days of employment.
Complete and pass a CPR course within 90 days of employment.
Possess intermediate computer skills, including data entry and typing.
Develop knowledge of instrumentation used in lab point-of-care testing, as directed, within 90 days.
Maintain confidentiality in accordance with HIPAA and Variety Care policy.
Effectively communicate with the patient population.
Ability to work in a multifaceted, fast-paced work environment.
Ability to lift at least 25 pounds.
Ability to assist patients onto and off an exam table when asked or directed.

Nice To Haves

Medical Assistant certificate; demonstrated proficiency in foundational clinical competencies may be considered in lieu of certification.
Bilingual English/Spanish speaking, writing, and comprehension skills.
Previous clinic, primary practice, or behavioral health experience.

Responsibilities

Complete clinical intake requirements, including measuring and accurately documenting patient-specific information in the EMR, such as height, weight, respiration, pulse, blood pressure, temperature, pulse oximetry, and head circumference when appropriate.
Administer immunizations under provider direction, provide Vaccine Information Statements, update OSIIS, and document accurately in the EMR.
Collect patient specimens, such as throat and nasal swabs, following established protocols.
Follow clinical policies, procedures, and standards to support patient safety, accuracy, and efficient clinic flow.
Use the EMR to complete assigned tasks accurately and on time.
Use standard medical or psychiatric terminology and medication references as needed for assigned duties.
Communicate effectively with patients, providers, and team members through appropriate written, verbal, and non-verbal communication.
Accept feedback and incorporate coaching to improve performance and consistency.
Manage assigned tasks using basic time-management and prioritization skills.
Identify patient concerns or issues and escalate them appropriately.
Provide respectful, patient-centered interactions that value patient perspectives.
Float within the clinic when required to maintain business continuity.
In psychiatric specialty clinics, liaise with rural clinic staff to support clinic-to-clinic visits.
In psychiatric specialty clinics, assist with troubleshooting pharmacy and EPIC/e-visit scheduling concerns.
In psychiatric specialty clinics, ensure screening tools and paperwork are completed in a timely manner.
In psychiatric specialty clinics, administer long-acting injections.
Support Variety Care’s Patient Centered Medical Home accreditation and its commitment to safe, effective, patient-centered, timely, efficient, and equitable care.
Work with staff to achieve the stated goals of the Quintuple Aim of healthcare reform.
Demonstrate open and honest communication, high moral and ethical conduct, integrity, adaptability, sound judgment, leadership, responsibility, and accountability.
Perform other duties as assigned.