Neuro Surgery - MEDICAL ASSISTANT

Sparrow•Lansing, MI

11d

About The Position

The Medical Assistant is responsible for efficiently and effectively processing patients through the clerical and clinical areas of the practice or clinic. Under the general direction of a physician or advanced practice provider, the role provides high-quality, compassionate patient care. The position is based in a neurosurgery practice in Lansing, Michigan, and is a full-time day-shift role. The Medical Assistant performs both clerical and clinical services to support effective practice flow and is cross-trained to work in both areas. The role requires relevant recent clinical experience or recent completion of a medical assistant program, along with the ability to provide age-appropriate patient care and work in an electronic medical record environment.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant program, or at least six months of recent Medical Assistant clinical experience in lieu of formal education.
Relevant clinical experience within the past five years; if there is no clinical experience, completion of a medical assistant program within the past two years.
Specialty clinics may require six months of specialty experience.
Ability to provide age-specific patient care addressing patients' physical and safety needs, psychosocial concerns, and educational level.
Visual and auditory acuity necessary to monitor patient condition and operate department equipment.
Positive team attitude and interpersonal skills to communicate effectively and appropriately with clients, families, providers, and coworkers.
Ability to work in an electronic medical record (EMR) environment.

Responsibilities

Prepare patients for examination, obtain vital signs and chief complaints, and accurately document information.
Perform laboratory and diagnostic testing.
Answer, screen, and triage telephone calls; take accurate messages and route them to appropriate personnel according to practice guidelines.
Schedule tests and referral appointments for patients.
Administer oral and injectable medications and phone prescriptions to pharmacies.
Support patient and family education and help provide an educational environment.
Work gaps in care registries to help improve quality of care.
Maintain logs and perform required checks, including refrigerator temperatures and checks of medications and oxygen.
Participate in in-services and committees, and assist with developing and implementing quality-control and practice policies.
Inventory, order, and restock supplies and areas as needed.
Maintain and clean equipment and support environmental safety.
Provide clerical and clinical services and cross-cover both functions to maintain effective practice flow.