Medical Assistant - Internal Medicine

OhioHealth•Marion, IN

12d

About The Position

This position performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties vary by practice size and specialty and include routine clinical and administrative work to meet practice needs. The Medical Assistant supports patient flow, prepares patients for visits, provides services as directed by providers and within applicable licensure and scope-of-practice requirements, and contributes to continuity and quality of care. The role also includes maintaining records and the work environment, supporting quality and safety initiatives, and completing required training. Additional responsibilities include serving as a resource in areas such as quality improvement and the electronic medical record, helping develop standard work, and training new staff.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
High School or GED is listed as required.
BLS - Basic Life Support - American Heart Association is listed.
DL - Driver's License - Department of Motor Vehicles is listed.
LPN - Licensed Practical Nurse - National Council of State Boards of Nursing is listed.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as directed by providers and within applicable licensure, policy, and scope-of-practice requirements.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Collaborate with the health care team and anticipate its needs to support continuity, quality of care, and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Follow documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency; participate in process and quality improvement and implement recommendations to improve efficiency or introduce services.
Maintain professional competence through ongoing study of the field and completion of required training and education.
Promote patient quality, safety, and experience initiatives and serve as a role model.
Serve as a subject-matter expert or resource for the department or practice in areas such as quality, performance improvement, and EMR use, including as an EPIC Super User.
Support oversight of efficient patient flow, patient preparation, and provider-directed services and education.
Lead and support development of standard work and necessary customizations.
Function as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements.
Focus on safety, quality, and efficiency while performing job duties.