Medical Assistant - Full Time, 40 hrs/wk - Bronson Primary Care Providers- E. Centre Family Medicine - Kalamazoo, MI

Bronson Healthcare Group•Portage, MI

10d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, conducts initial patient assessments, obtains concise patient histories, and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the patient population served when providing direct care. The position prepares patients for examinations and procedures, performs routine testing and treatments as directed, obtains specimens, conducts physician-directed laboratory tests, documents relevant information, and assists physicians with procedures. It also coordinates referrals, admissions, prescriptions, and outside tests, supports appointment scheduling and phone screening, maintains exam-room supplies and inventory, and assists with patient forms. The role requires confidentiality, effective communication, customer service, problem-solving, prioritization, and the ability to work independently as part of a healthcare team. This is a full-time position scheduled for 40 hours per week at Bronson Primary Care Providers – E. Centre Family Medicine in Portage, Michigan. The shift is variable. External candidates may be eligible for a sign-on bonus of up to $1,500 and a $1,500 retention bonus.

Requirements

High school diploma or GED.
Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and ability to handle information confidentially.
Ability to communicate clearly and effectively with patients, doctors, and other staff.
Ability to maintain patient confidentiality.
Ability to work independently and function as an integral member of a team of healthcare professionals.
Personal computer skills and ability to enter and retrieve data from the organization’s computerized systems.
Excellent verbal and communication skills.
Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.
Ability to sustain alertness and concentration during interactive, repetitive, or detailed work and computer use.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations by conducting assessments, obtaining histories and vital signs, reconciling medications, and performing routine hearing, vision, or other tests.
Document pertinent information accurately in patient charts and maintain documentation standards; review charts before appointments to ensure requested items and documents are available.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up for and assist physicians with procedures, including laceration repair and Pap/pelvic procedures.
Schedule outside tests and procedures, such as X-rays and MRIs, in other departments or facilities.
Prepare patients for tests and procedures by providing appropriate instructions.
Coordinate admissions and referrals and call in prescriptions.
Stock exam rooms and conduct daily supply inventories; report items that need to be ordered.
Assist with appointment scheduling in the EMR system as required.
Screen calls and determine urgency, the need for an appointment, or whether phone advice is sufficient.
Assist with patient forms, including workers’ compensation and disability forms.
Attend staff, educational, and other required meetings.
Perform other related duties assigned by nurses, the practice manager, or physicians.
Educate patients and families about medications, treatments, care, and referrals.
Provide clinical information and support to providers and maintain patient confidentiality.