Medical Assistant- Hamburg Primary Care

St. Luke’s University Health Network•Hamburg, PA

13d

About The Position

The Medical Assistant, Practice Operations, assists in delivering healthcare support for the practice as a professional member of the interdisciplinary team and consistently demonstrates and promotes the organization’s values. The role supports patient care, clinical and administrative operations, coordination with the care team, and quality improvement initiatives. The position requires a high school degree or equivalent and either one year of clinical experience or graduation from a Medical Assistant program. Two years of experience in a similar healthcare setting and customer service experience are preferred. Current BLS/CPR certification is required, or it must be obtained within 60 days of hire, through the American Red Cross or American Heart Association.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification through the American Red Cross or American Heart Association, or obtain it within 60 days of hire.
Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
Occasionally lift up to 25 pounds and push wheelchairs with patients weighing up to 325 pounds.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience is strongly preferred.

Responsibilities

Conduct pre-visit planning by reviewing and updating patients’ medical records with recent test results and correspondence, and confer with providers to determine needed services.
Complete pre-charting of value-based items up to five days before patient appointments.
Send messages to the Care Team when warranted.
Prepare patients for examinations and escort them into exam rooms; record height, weight, and vital signs; update medication lists, allergies, and personal, family, and social histories; inquire about smoking status; and obtain the reason for the visit.
Assist in capturing demographic information.
Provide other patient care services as needed or directed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within state guidelines.
Communicate and coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education on chronic conditions, labs and other testing, and specialist visits.
Participate in department activities and meetings, contribute to problem resolution, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and ordering; dispose of expired sample medication and stock rooms to established par levels.
Perform administrative tasks as needed, such as check-in and check-out functions and opening and closing office procedures.
Bring suggestions for improvement to Practice Managers and Providers for consideration.
Participate in maintaining and improving quality improvement initiatives.
Complete other related duties as assigned.