Medical Assistant - Behavorial Health

OhioHealth•Cheyenne, WY

About The Position

The Medical Assistant performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties vary according to the size and specialty of the assigned practice and include routine clinical and administrative work needed to support the practice. This role is in the Behavioral Health OP department and works a day shift for 40 scheduled hours per week. The position supports safe, high-quality and efficient care as part of a High Reliability Organization. In addition to direct patient-care and administrative responsibilities, the role includes supporting patient flow, quality improvement, standard work, and staff training.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Successful completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate patient flow, prepare patients for visits or admissions, and provide services and education as directed by providers and within applicable licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR inbox.
Maintain and clean the work environment, equipment, and work area; report equipment malfunctions to appropriate personnel.
Communicate respectfully and compassionately with patients and customers.
Communicate, collaborate, and anticipate the needs of the healthcare team to support continuity, quality of care, and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency; participate in process and quality improvement activities and implement recommendations within areas of responsibility.
Maintain professional competence through ongoing study of the field and completion of required training and education.
Promote and advocate for patient quality, safety, and experience initiatives and serve as a role model.
Serve as a subject matter expert or resource in areas such as quality, performance improvement, and EMR use, including as an EPIC Super User.
Lead and support the development of standard work and necessary customizations.
Precept and train new staff.
Comply with scope-of-practice requirements.