Tuesday Nov. 17th Medical Assistant Hiring Event for UC Health Ambulatory Clinics

UC Health•Cincinnati, OH

10d

About The Position

The Medical Assistant is an integral member of the clinical office staff, performing administrative and clinical duties. The role obtains intake information for a specific patient population, performs tasks and treatments delegated by licensed personnel, and provides direct patient care as required. The Medical Assistant schedules physician-ordered tests and procedures and provides limited patient education and instructions related to them. The position supports providers with patient assessment and care, documentation in the Electronic Medical Record, clinic preparation and maintenance, telephone follow-up, and coordination of ancillary services. It also performs administrative functions such as answering phones, greeting patients, maintaining records, scheduling appointments, handling correspondence, and assisting with billing and bookkeeping. Care is delivered in accordance with Medical Assistant competencies, universal precautions, legal requirements, confidentiality standards, and age-appropriate practices.

Requirements

High school diploma or GED.

Nice To Haves

7–11 months of equivalent experience.

Responsibilities

Communicate appropriately with patients and families based on the patient population, including consideration of developmental milestones, psychological needs, and religious or cultural norms.
Provide clear treatment instructions and involve family members or guardians in assessment, initial treatment, and continuing care as appropriate.
Identify patient physical limitations and provide interventions when necessary; recognize and respond appropriately to behavioral health concerns and signs or symptoms of abuse or neglect.
Perform treatments, administer medication, and operate equipment safely within the role's scope and delegated responsibilities.
Obtain vital signs, EKGs, laboratory specimens, and other information needed for patient evaluation, using universal precautions and Medical Assistant competencies.
Prepare notes, orders, and prescriptions in the Electronic Medical Record for provider review, editing, and signature.
Prepare and maintain clinic areas, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, including calls about prescription refills or medication pre-certification, as directed, and document actions promptly and appropriately in the Electronic Medical Record.
Coordinate diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of relevant medical records.
Maintain a positive, professional, and cooperative demeanor in interactions with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Protect confidential patient-care information and understand and follow the legal responsibilities and requirements of the Medical Assistant role.
Develop knowledge and understanding of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
Assist with age-appropriate care for the specific patient population, including direct patient care as part of the clinical team.