Medical Assistant - Radiology

WellSpan Health•Chambersburg, PA

11d

About The Position

Provides safe, therapeutic, and efficient care and services to patients in a radiology setting. Assists with direct patient care, performs treatments, and administers medications when qualified and appropriately supervised. Instructs patients and families in appropriate care as directed by providers and contributes to the development of office workflows that support patient-centered care. Specialty-specific duties may vary according to the department’s competency checklist. This is a full-time, day-shift position with flexible hours between 7 a.m. and 5 p.m.

Requirements

High school diploma or GED.
One year of medical assistant experience, or completion of a medical assistant program.
Basic Life Support certification upon hire.
Completion of required education programs and competency testing to perform at an advanced level, upon hire.
Medical terminology knowledge upon hire.
Proficient communication skills, including use of the SBAR technique.
Ability to effectively present clinical information to the care team.
Proficiency navigating and entering information in an electronic health record.
Ability to model teamwork, work independently, and be self-motivated and dependable.

Nice To Haves

Associate degree in Medical Assisting or a Medical Assistant diploma program.
Certified Medical Assistant certification upon hire.

Responsibilities

Obtain and document the reason for a visit and patient vital signs, which may include temperature, blood pressure, weight, BMI, respirations, and pulse.
Collect, process, handle, store, and track specimens according to provider direction and appropriate protocols before transport to the laboratory.
Keep patient care areas stocked with unexpired supplies and ensure equipment is in good working condition with current biomedical assessment checks.
Handle, store, and clean instruments, equipment, and supplies according to manufacturer guidelines.
Prepare patients and set up instruments and supplies for scheduled procedures.
Use Standard Precautions during all patient encounters.
Arrange ordered diagnostic and therapeutic services by completing paperwork and scheduling appointments.
Track, review, and monitor diagnostic test results under provider direction; relay results and follow-up instructions to patients as directed.
Prepare and administer prescribed vaccines, medications, and controlled substances under the direct supervision of a licensed nurse or provider, within demonstrated competencies.
Ask screening questions, identify risks and contraindications, and observe for appropriate responses.
Document and process prescription requests and refills according to protocol.
Perform basic office procedures, examinations, and tests ordered by providers when competent to do so, such as EKGs, ear lavage, and vision tests.
Provide standard patient care instructions and education and review them with patients and family members as directed by providers.
Obtain health information from patients or family members for provider review, help determine urgency or alternative care settings when needed, and return calls promptly.
Complete pre-visit planning and visit preparation according to established guidelines.
Obtain health information during visits, which may include review of systems and history of present illness, as well as past medical and social history.
Review medications accurately and update the electronic health record.
Complete office standing orders for patients’ chronic and preventive healthcare needs.
Manage patient flow and prioritize daily care tasks delegated by the care team, including in-basket management.
Take ownership of an office function or process improvement under supervisor direction.
Maintain strict confidentiality of patient health information.
Complete annual WSH Corporate Compliance education and other mandatory education.
Support providers during visits and examinations by collecting and entering information in patient records, carrying out orders, and completing post-visit education and instructions.
Maintain a score of 80% or higher on yearly audits.
Follow safety regulations; report actual and potential errors and hazardous conditions through the Safety Reporting System; identify opportunities to standardize and error-proof processes; and participate in safety education and root cause analyses as required.
Follow policies and procedures and maintain quality assessment, safety, environmental, and infection-control standards; maintain clean work areas as required.
Maintain professional growth, clinical competencies, and a positive patient and family experience; foster teamwork and practice fiscal responsibility through improvement and innovation.
Attend practice meetings and care for department or entity equipment and supplies, including mail distribution.
Enter and retrieve data from established computer files using relevant software applications.