Medical Assistant- Full Time

Healthcare Outcomes Performance Company•Mesa, AZ

About The Position

The Medical Assistant supports providers and patients throughout clinic visits by facilitating communication, preparing patients and electronic charts, assisting with prescriptions and forms, and maintaining exam rooms and clinical records. The role includes documenting patient information in the EMR, following provider directives, supporting company initiatives, and helping ensure a positive, confidential patient experience. The position works in a standard clinic and office environment, with frequent travel among community clinic locations and some travel within the state.

Requirements

Graduation from an accredited Medical Assistant training program or an LPN license.
Knowledge of the health care field and general patient care in a clinic.
Knowledge of back-office skills.
Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.
Professionalism when interacting with providers, coworkers, patients, family members, and the public.
Ability to problem-solve.
Time-management skills.
Ability to adapt to change.
Ability to project a pleasant and professional image as a HOPCo employee at work and on social media.
Ability to plan, prioritize, and complete delegated work assignments.
Ability to demonstrate compassion when dealing with patients and family members.

Nice To Haves

Medical Assistant experience is preferred.

Responsibilities

Collect and share pertinent patient information with providers and receive and act on provider directives.
Prepare patients for provider visits by rooming them, obtaining and documenting vital signs, reviewing intake paperwork, retrieving radiology images, removing dressings, setting up procedures, preparing injections, and entering data accurately into the EMR.
Complete tasks associated with company initiatives, including PROs and Quality Payment Programs.
Maintain exam room standards, restock rooms at the end of each clinic day, clean rooms and tables as needed, and monitor and replace biohazard and sharps containers.
Assist providers with preparing prescriptions and completing medical and patient forms, such as work releases and FMLA forms.
Retrieve and respond to voicemails within 24 business hours and document actions in the EMR.
Prepare patients’ electronic charts before clinic visits, verify that outstanding test results are in the EMR, confirm patient appropriateness for the provider based on body part and/or insurance, and note imaging, DME, or casting needs before the visit.
Scan clinical documents into the EMR and print clinic schedules on the morning of the date of service.
Ensure patients receive education as indicated by the provider.
Manage assigned providers’ EMR desktops promptly.
Create and promote a positive patient experience and maintain a HIPAA-compliant environment.
Maintain a clean workspace.
Perform other CIN duties as assigned.