Medical Assistant- Full Time

Healthcare Outcomes Performance Co. (HOPCo) • Gilbert, AZ

14h

About The Position

The Medical Assistant facilitates communication between patients and providers and prepares patients for provider visits. The role includes rooming patients, obtaining and documenting vital signs, reviewing intake paperwork, retrieving radiology images, removing dressings, setting up procedures, preparing for injections, and entering information accurately into the electronic medical record (EMR). The Medical Assistant also completes tasks related to company initiatives, maintains exam-room and workspace standards, monitors biohazard and sharps containers, assists with prescriptions and forms, responds to voicemails, prepares electronic charts and clinic schedules, and supports patient education and a positive patient experience. The role requires maintaining a HIPAA-compliant environment and managing assigned providers’ EMR desktops.

Requirements

• High school diploma or GED and graduation from an accredited Medical Assistant training program as defined by state regulations.
• Active Medical Assistant certification with proof of current membership: RMA through AMT, CMA through AAMA, CCMA through NHA (tests administered after 7/1/2017 only), NCMA through NCCT, or certification in accordance with state regulations.
• Pass the MA competency exam within the first six months of employment.
• Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, EMR, and scheduling software.
• Certification or additional training must meet meaningful-use requirements.
• BLS certification.
• If qualifying through the experience alternative, graduation from a formal training program during the last 12–18 months and a CMA certificate, or grandfathered status as defined by state regulation.

Nice To Haves

• One to two years of experience in orthopedics, spine surgery, or pain management.
• Two years of experience in an outpatient physical therapy clinic.
• Experience with orthopedics.

Responsibilities

• Facilitate communication between patients and providers by collecting and sharing pertinent information and receiving and acting on provider directives.
• Prepare patients for provider visits, including rooming patients, obtaining and documenting vital signs, reviewing intake paperwork, retrieving radiology images, removing dressings, setting up procedures, preparing for injections, and entering data accurately into the EMR.
• Complete tasks associated with company initiatives, including PROs and Quality Payment Programs.
• Maintain exam-room standards by restocking rooms at the end of each clinic day and cleaning rooms and tables as needed during clinic and at the end of each day.
• Monitor biohazard and sharps containers and replace them as needed.
• Assist providers with preparing prescriptions and completing medical and patient forms, such as work-release and FMLA forms.
• Retrieve and respond to voicemails within 24 business hours and document actions in the EMR.
• Prepare patient electronic charts before clinic visits.
• Verify that outstanding test results are in the EMR; confirm patient appropriateness with the provider, including body part and/or insurance; and note imaging, DME, or casting needs before the provider visit.
• Scan clinical documents into the EMR.
• Print clinic schedules on the morning of the date of service.
• Ensure patients receive education as indicated by the provider.
• Manage assigned providers’ EMR desktops in a timely manner.
• Act as a PTO Buddy according to the clinic plan.
• Create and promote a positive patient experience.
• Maintain a HIPAA-compliant environment and a clean workspace.

Benefits

• Competitive health and welfare benefits.
• Monthly $43 stipend toward ancillary benefits.
• HSA with qualifying HDHP plans and company match.
• 401(k) plan after six months of service with company match; part-time employees are included.
• Employee Assistance Program available 24/7.
• Employee Appreciation Days.
• Employee Wellness Events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED