Medical Assistant, Full-Time

American Family Care•Birmingham, AL

About The Position

American Family Care is hiring a full-time Medical Assistant to support patient care and clinic operations in a fast-paced urgent care setting. The role combines clinical duties, patient service, front-desk registration, and insurance verification. Medical Assistants help keep centers running smoothly while providing compassionate care and ensuring accurate patient and payment records. The position includes greeting and triaging patients, collecting vital signs and histories, performing venipuncture and CLIA-waived point-of-care testing, and assisting with procedures and treatments. It also involves patient registration, insurance eligibility verification, collecting payments, maintaining EMR accuracy, explaining procedures and financial expectations, and providing discharge instructions. Team and compliance duties include participating in daily huddles, maintaining compliance logs, and supporting infection-control and HIPAA standards. The work environment is a fast-paced urgent care clinic, with prolonged standing and walking, routine exposure to blood and body fluids requiring strict PPE adherence, and occasional lifting of up to 25–30 pounds. Evening and weekend shifts and floating to nearby centers may be required. The expected pay range is $16.50 to $19.00 per hour. Final compensation depends on experience, certifications, education, and geographic location. Benefits and advancement opportunities are offered, with availability varying by employment status.

Requirements

Completion of an accredited Medical Assistant program.
Active national Medical Assistant certification at hire, such as CMA, RMA, CCMA, or equivalent.
At least 1 year of experience with insurance verification and patient registration.
Current Basic Life Support certification, or ability to obtain it before starting.
Proven venipuncture and specimen collection skills.
EMR proficiency.
Successfully pass a drug screen and criminal background check as a condition of employment.
Availability to work evenings and weekends and float to nearby centers as needed.

Nice To Haves

Urgent care or emergency room experience is highly valued.
Experity EMR experience is preferred.
Comfort with payer portals such as Waystar.

Responsibilities

Greet and triage patients; collect vital signs and patient histories.
Perform venipuncture, specimen collection, and CLIA-waived point-of-care tests, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
Register patients and verify insurance eligibility.
Determine patient financial responsibility, collect co-pays, and reconcile payment logs.
Maintain accurate electronic medical records.
Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns empathetically and professionally.
Participate in daily team huddles.
Maintain compliance logs, including crash cart and refrigerator temperature logs.
Support infection-control and HIPAA standards.
Work evenings and weekends and float to nearby centers as needed.