Medical Assistant-Surgical Oncology Full Time Days

Northwestern Memorial Healthcare•Orland Park, IL
•$19 - $26

About The Position

The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. As a member of the healthcare team, the Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing administrative functions. The role helps maintain clean, neat, and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to sit for one of the listed certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
  • Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts, and sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Facilitate patient flow by escorting patients to exam rooms, confirming identity using two identifiers, and preparing patients for examination.
  • Obtain and document vital signs, reason for visit, allergies, smoking history, and pharmacy information; promptly notify the provider and registered nurse about significant vital-sign changes or acute symptoms.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support timely visits and patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms; follow protocols for disinfecting and sterilizing equipment and instruments; participate in environmental safety rounds; and maintain vaccine and medication inventory.
  • Monitor and maintain equipment and instruments according to clinic guidelines, assist with ordering supplies, dispose of expired items correctly, and follow office opening and closing procedures.
  • Support the patient care team by accepting delegated responsibilities, assisting others, attending and participating in staff meetings, and communicating effectively with patients and team members in person and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties assigned by the Supervisor or Manager.

Benefits

  • Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
  • A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
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