Medical Assistant Surgical Oncology

Banner Health•Lawrenceville, IL

1d•Onsite

About The Position

The Medical Assistant in Oncology assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The position uses specialized knowledge, judgment, and skills to support an excellent patient experience within the medical oncology team. Work is under the direct supervision of providers and involves interaction with staff across departments, physicians, patients, families, and external health care contacts. The role supports patient preparation, clinical procedures, patient care coordination, documentation, clinic operations, and a clean and functional care environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., on the day shift. The position is based in Greeley, Colorado, in Radiation Oncology.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required, with proof of current membership from an accepted organization: RMA through AMT, CMA through AAMA, CCMA through NHA (test administered after 7/1/2017 only), or NCMA through NCCT.
BLS certification required.
Certification or additional training must meet Meaningful Use requirements.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report indications of changes in patient condition to the clinician.
Assist providers with exams and minor in-office procedures, including taking blood pressure, recording respiration and heart rate/pulse, taking temperature, performing phlebotomies, ear irrigation, and EKGs; chaperone as needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians to support optimal patient care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and providing accurate, timely billing information for patient encounters.
Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate needed repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize information from multiple sources to support responses to changes in patient and family health status; communicate with physician offices to report, request, or clarify information.