About The Position

The Medical Assistant assists the provider and/or nursing staff with all aspects of patient care. The role processes patients for examination by obtaining vital signs and histories, documenting encounters in the electronic medical record (EMR), and assisting with procedures and treatments. Under provider supervision, the Medical Assistant gives injections, administers oral medications, and performs limited treatments. The position also prepares information for patient appointments, completes office forms, maintains the EMR and scans documents, and keeps treatment areas and nurses’ stations clean and stocked. Additional duties include handling incoming calls and prescription messages, assisting with appointments and referrals, supporting a positive patient and family experience, maintaining confidentiality, and following company policies and procedures.

Requirements

  • High school diploma or equivalent.
  • Graduation from a nine-month Medical Assistant course.
  • Current CPR/BLS card.
  • Ability to manage multiple tasks at the same time.
  • Strong telephone skills.
  • Physical fitness to perform the duties of the position.
  • Willingness to participate as a member of the nursing team.
  • Effective organizational skills and a can-do attitude.

Nice To Haves

  • Computer literacy preferred.
  • Effective communication and telephone skills.

Responsibilities

  • Obtain patients’ vital signs and histories and prepare them for provider examinations.
  • Document patient encounters in the EMR and assist providers and nursing staff with procedures and treatments.
  • Give injections, administer oral medications, and perform limited treatments under provider supervision.
  • Prepare information for appointments, including labs, hospital reports, referrals, and notes; complete office forms and documents.
  • Assist with maintaining the EMR and scan documents as required.
  • Keep treatment areas and nurses’ stations neat and clean; order medical and clerical supplies, maintain designated stock levels, and clean and prepare instruments for sterilization as necessary.
  • Answer and transfer incoming calls; take prescription messages, verify information for appointment requests, and assist with follow-up appointments or referrals.
  • Help patients and family members have a good experience; take initiative in problem-solving, maintain confidentiality, and interact courteously and respectfully with patients, coworkers, and management.
  • Perform other miscellaneous responsibilities and duties as assigned.
  • Complete quality work and assignments on time, make decisions within limits of authority, and adhere to company policies and procedures.
  • Maintain time and attendance standards consistent with company policy.
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